Welcome to www.nyxa.co! Thanks for joining our Affiliate Program (the “Program”).
The following terms and conditions apply to individuals who are accessing or using the Program both as an affiliate (“you” or “Affiliate”) who refers customers to purchase our products.
By participating in the Program, you agree to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an affiliate or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY application to the Program in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your application to the Program.
2. Affiliate Links and Coupon
An affiliate link can be automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
You may be assigned to one coupon code with details and usage clarified on the dashboard accessible from within the technology platform for the Program. If a customer both clicks on your affiliate link and uses your designated coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Affiliates may advertise our website on online channels such as Facebook, Instagram, TikTok, as well as offline classified channel ads, magazines, and newspapers.
3. Commissions and Payment
Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on the commission structure. The commission amount is dependent on order value and not including extra fee (tax, shipping cost, VAT, or returns).
For an Affiliate to receive a commission, you need to specify the payment details in Settings. Payment schedule will be notified on the affiliate guide page.
Payments will only be sent for transactions that have been successfully completed. The Use of the Affiliate Program is subject to a fair use policy which gives the merchant the right to review each and every referral order. Status of commission if displayed in the commission tab, any paid commission will be listed on the payment tab. Transactions that result in chargebacks or refunds will not be paid out and may be deducted from payouts due to you in future periods.
4. Marketing Tool
We may share promotion media assets such as banners, logos or specific collection promotion assets to you through the marketing tool tab. You can download the media or get the HTML embed code in order to share onto affiliate channels.
5. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies then we can't track them so can't pay earnings on that person's activity.
Cookies day is stated in the affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or uses the coupon. Within the cookie time, every order made by this customer at our website will automatically result in commissions to the your. (There’s no need for the customer to click on the affiliate link then).
7. Removal from Referral Program
If you wish to be removed from the affiliate program, they can do so by contacting: info@nyxa.co.
Go forward and refer!
We're very glad you've made it to the end of this important document.
We wish you all the very best. You can always re-visit these Affiliate Program terms and conditions in the future and if you have any questions you can send email to info@nyxa.co for support.
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